Can you hook up a router to a cable modem?
Yes. However, Service Electric's technical support is limited on the router itself. Service Electric will insure that your computer connection directly to the cable modem is working properly.
- Can I purchase my own cable modem instead of renting one from Service Electric?
Yes, as long as the cable modem is DOCSIS compliant.
- My connection seems slow, what can I do?
...er to check for updates regularly. Peer-to-peer file sharing programs can also degrade the speed of service.
- Do online gaming consoles work with Service Electric cable modem service?
Console games will work using our High-Speed Internet
service, but that varies from console to console. Please contact the
console manufacturer or refer to the user guide to find out what type
of ...
- Can I just get SECV High-Speed Internet without having to subscribe to a cable service?
...igh-Speed Internet, featuring 10 Mbps, al a carte. There is no obligation to subscribe to any other service. To order Platinum High-Speed Internet, please call your local Service Electric Cablevision ...
- How do you fix problems with Vista 64-bit computers accessing the Internet?
In order to access the Internet please follow the three steps below. If you need assistance click on the link "Click Here" for a detailed diagram which will walk you through the steps. 1. Disable Adv...
- How much is Service Electric Digital Cable, High-Speed Internet, and Digital Phone service?
..."Packages" to pick the bundle that best suits your needs. Prices may vary depending on the level of service(s).
- How much is Service Electric Digital Cable, High-Speed Internet, and Digital Phone service?
..."Packages" to pick the bundle that best suits your needs. Prices may vary depending on the level of service(s).
- Where can I check my internet speed?
Please click on the below link that is provided by our internet service provider, PenTeleData.
http://www.ptd.net/tiki-index.php?page=PTD_Speedtest
- How do I set up parental control on my tv?
Visit our web site under "Customer Service", "Parental Controls" and click on the "Parental Controls" Tab. Or click here for the parental control page of our website.
- Why can I only see up to channel 45?
Older television sets were made to accommodate a certain quantity of channels. Cable television now has hundreds of channels. If your television does not allow you to tune in to a higher channel numbe...
- Do you need a special type of TV to use our digital cable service?
No. You should not need a special TV for digital cable service. If you already have our Classic Cable level of service, you will be able to get digital cable service.
- I do not have digital cable service how can I see what is on TV tonight or next week?
You can go to secv.com and click on "What's on TV?" under "Quick Links" on the left-hand side.
- How does i-Guide (Interactive Program Guide) work on my digital converter?
Please click on the below link for an instructional video about the i-Guide. If you need further assitance, please call your local Service Electric Cablevision office. For additional contact informat...
- What is Digital Cable?
Technically speaking, digital cable compresses the analog signal to a digital-only format. By doing this, it decreases the amount of bandwidth that the channel takes up and therefore enables increa...
- If I order a PPV movie or event on my digital converter, will it be available on all digital converters I have in my house?
If you want to get a PPV movie or event on ALL of your digital converters, you must call in and order the movie/event through a Customer Service Representative. You will not be billed extra to have it...
- Does Service Electric Cablevision deliver all channels in 100% digital quality?
Yes Service Electric Cablevision provides 100% Digital quality picture and sound when using a digital converter.
- Can I get digital services on all TVs in my home?
...l converter on all of your TVs. Just let the Customer Service Agent know how many TV's you need the service on. Additional converter rental charges will apply per TV.
- What is the NFL RedZone channel?
NFL RedZone is a new channel by the NFL Network. Every Sunday afternoon during the season, NFL RedZone takes fans from game to game to see all the key moments, live as they happen on the field, in HD....
- I am a new customer. Why am I being charged for more than one month of service on my first bill?
...e end of your billing period, Service Electric Cablevision charges a standard monthly rate for your service which is due at the beginning of your billing cycle. The statement is then prorated to incl...