SECV Q&A

Search Results for "for service electric cablevision"

41. What do I need for each additional TV connection where I wish to view ALL channels in the Classic Cable Lineup?
    You will need one of the following from Service Electric: a) DTA b) Digital Converter c) HD Converter d) HD/DVR Converter, OR a TV with a built-in digital tuner. If you are not sure if your TV has a b...
42. Does Digital Phone service go across the public Internet?
    No. Calls made with Service Electric's Digital Phone travel on our private, managed network, and not over the public Internet.
43. What is Anonymous Call Rejection and how do I use it?
    ...ve blocked their numbers. When you've turned this service "on" any callers who have blocked their nu... To activate Pick up the handset and listen for dial tone. Press: * 77 Listen for the con...
44. What is Repeat Call Dialing and how do I use it?
    ...Repeat Call Dialing will keep dialing that number for 30 minutes and then "signals" you with a ring ...allows you to redial the last number called. This service does not work on 800 numbers, 900 numbers,...
45. What is Return Call (*69) and how do I use it?
    ...umber, whether the call was answered or not. This service does not work on 800 numbers, 900 numbers,...u may still place and receive calls while waiting for a busy line to become free. To activate ...
46. Can I still use my answering machine with the Service Electric's Digital Phone service?
    Service Electric's Digital Phone service comes with voicemail or call answering. A call is answered by call answering when you do not answer your phone after 4 rings or when you are already on the ...
47. Can I use both answering machine and voicemail?
    Service Electric's Digital Phone service comes with voicemail or call answering. A call is answered by call answering when you do not answer your phone after 4 rings or when you are already on the ...
48. What is involved when installing cable modem access? Does it use an existing cable hook up?
    ...tall the modem and connect it to your computer. Before they leave they will make sure the computer c...he computer connects to the Internet and that the service is up and running. Note: If the professi...
49. Do you have any free Hotspot locations?
    Our internet service comes with access to local “hot spots.” For a list of locations, click on http://www.prologunleashed.com/locations.shtml
50. I have your internet service and would like to create a personal web page. How do I do this?
    Click on this link for instructions.
51. My connection seems slow, what can I do?
    ...spyware remover programs are essential to good performance. These programs may be downloaded online ...le sharing programs can also degrade the speed of service.
52. Where can I check my internet speed?
    Please click on the below link that is provided by our internet service provider, PenTeleData. http://www.ptd.net/tiki-index.php?page=PTD_Speedtest
53. How do I set up parental control on my tv?
    ...er "Customer Service", "Parental Controls" and click on the "Parental Controls" Tab. Or click here for the parental control page of our website.
54. Do you need a special type of TV to use our digital cable service?
    No. You should not need a special TV for digital cable service. If you already have our Classic Cabl...
55. I do not have digital cable service how can I see what is on TV tonight or next week?
    You can go to secv.com and click on "What's on TV?" under "Quick Links" on the left-hand side.
56. If I order a PPV movie or event on my digital converter, will it be available on all digital converters I have in my house?
    If you want to get a PPV movie or event on ALL of your digital converters, you must call in and order the movie/event through a Customer Service Representative. You will not be billed extra to have it...
57. Can I get digital services on all TVs in my home?
    ...l converter on all of your TVs. Just let the Customer Service Agent know how many TV's you need the service on. Additional converter rental charges will apply per TV.
58. What programming is available in HD?
    ...eton, or Sunbury). You'll be redirected to the specific location's homepage. Click "Channel Lineup" for the latest list of HD channels. If you know your location you can bypass the zip code step and...
59. Can I buy the DVR converter?
    ...er rental is $7.95 per month plus $4.95 per month for the DVR service.
60. How do I request a channel not currently carried on my channel line-up?
    Channel requests help us make decisions when we add or change a channel line-up. Please submit your requests through our Satisfaction Survey. From our homepage, click on "Customer Service" then "Satis...