Can you hook up a router to a cable modem?
Yes. However, Service Electric's technical support is limited on the router itself. Service Electric will insure that your computer connection directly to the cable modem is working properly.
Can I purchase my own cable modem instead of renting one from Service Electric?
Yes, as long as the cable modem is DOCSIS compliant.
Do online gaming consoles work with Service Electric cable modem service?
...le games will work using our High-Speed Internet
service, but that varies from console to console. ...t what type
of broadband connection is necessary for online console gaming.
How much is Service Electric Digital Cable, High-Speed Internet, and Digital Phone service?
..."Packages" to pick the bundle that best suits your needs. Prices may vary depending on the level of service(s).
How much is Service Electric Digital Cable, High-Speed Internet, and Digital Phone service?
..."Packages" to pick the bundle that best suits your needs. Prices may vary depending on the level of service(s).
Why can I only see up to channel 45?
Older television sets were made to accommodate a certain quantity of channels. Cable television now has hundreds of channels. If your television does not allow you to tune in to a higher channel numbe...
What is Digital Cable?
Technically speaking, digital cable compresses the analog signal to a digital-only format. By doing this, it decreases the amount of bandwidth that the channel takes up and therefore enables increa...
What do I need to get Service Electric HDTV?
... 1. A high-definition (HD) capable TV.
2. A Service Electric HD or HD/DVR converter (not required for broadcast HD channels, however, you will need this for other cable HD channels, as well as, HD O...
If I get a Service Electric HD, do I get HD on every TV?
No. You will only get HD on HDTVs that have an HD converter.
How much does Service Electric HD cost?
From our homepage, www.secv.com, click on "Packages" and select a package that's right for you. HD is included or can be added to every package. Price varies depending on your selection. You can also ...
When will more HD programming become available?
Service Electric is fully committed to bring you more and more HD programming. In the coming months, we will be adding more channels to our lineup. Stay tuned to your channel lineup (from the homepage...
Can Service Electric or another company track what I record with my DVR?
No. What you choose to record with your DVR is private.
What is a channel lineup?
...code. Once your directed to the specific homepage for your area click on "Channel Lineup" and a pdf ...iew a channel and/or tier is dependant on what TV service you subscribe to.
What is Service Electric On Demand?
Service Electric OnDemand™ has something for everyone. It allows you to enjoy thousands of shows and movies whenever you want – many are FREE. You get instant access to some of your fav...
Do I get Service Electric On Demand with my premium service subscription from HBO, Showtime, Starz, or Cinemax?
Yes. Service Electric OnDemand offers you the convenience of watching your premium channel movies anytime you want at no additional charge. Many premium channels also offer hit series and other pr...
How do I access Service Electric On Demand?
If you have a digital converter, simply go to Channel 1 or select On Demand from the Interactive Program Guide.
Does it cost anything to go into Service Electric On Demand?
It does not cost anything to go into On Demand, unless you choose a movie/event, etc that has a cost associated with it. Service Electric On Demand includes thousands of movies and shows – ma...
Will I be billed for On Demand programs that carry a fee?
Yes. If you buy a Service Electric On Demand program for a fee, the purchases will be added to your monthly bill, and the program title will be listed for your reference.
Can I get On Demand from a Satellite provider?
No. Service Electric On Demand service is only available with Service Electric Digital Cable. This technology offers true On Demand capability with selections that include movies, music, sports, an...
I tried to order an On Demand program and received an error screen that said, "Unable to Process Request." What does this mean?
The "Unable to Process Request" message occurs when the set-top box is unable to communicate with the On Demand equipment at Service Electric. Try turning you set-top box off, and then turn it on agai...