SECV Q&A

Search Results for "digital transition"

21. I have a Digital Converter. Why does my TV Guide say "To Be Announced" on every channel?
    If you have recently lost power or unplugged your converter, this will happen. It may take a few hours to load TV Guide data. Otherwise try unplugging your converter box for 10 seconds and plugging ...
22. Why can't I change the channels on my Digital Converter?
    Try pressing the Cable "CBL" button on the top of your converter remote and then change channels. If this does not work try new batteries in your converter remote. Otherwise you may need a replaceme...
23. Do you need a special type of TV to use our digital cable service?
    No. You should not need a special TV for digital cable service. If you already have our Classic Cable level of service, you will be able to get digital cable service.
24. I do not have digital cable service how can I see what is on TV tonight or next week?
    You can go to secv.com and click on "What's on TV?" under "Quick Links" on the left-hand side.
25. How does i-Guide (Interactive Program Guide) work on my digital converter?
    Please click on the below link for an instructional video about the i-Guide. If you need further assitance, please call your local Service Electric Cablevision office. For additional contact informat...
26. What is Digital Cable?
    Technically speaking, digital cable compresses the analog signal to a digital-only format. By doing this, it decreases the amount of bandwidth that the channel takes up and therefore enables increa...
27. If I order a PPV movie or event on my digital converter, will it be available on all digital converters I have in my house?
    If you want to get a PPV movie or event on ALL of your digital converters, you must call in and order the movie/event through a Customer Service Representative. You will not be billed extra to have it...
28. Does Service Electric Cablevision deliver all channels in 100% digital quality?
    Yes Service Electric Cablevision provides 100% Digital quality picture and sound when using a digital converter.
29. Can I get digital services on all TVs in my home?
    Yes. We can install a digital converter on all of your TVs. Just let the Customer Service Agent know how many TV's you need the service on. Additional converter rental charges will apply per TV.
30. The guide has locked up. Neither the buttons on the remote, nor the buttons on the digital converter itself work.
    Try unplugging the digital converter and then plugging it back in. This will reset the digital converter and allow for data to be downloaded. It will take some time for the information to appear. If t...
31. What is the NFL RedZone channel?
    NFL RedZone is a new channel by the NFL Network. Every Sunday afternoon during the season, NFL RedZone takes fans from game to game to see all the key moments, live as they happen on the field, in HD....
32. What do I need to get Service Electric HDTV?
    There are 3 main components to access HD channels and HD On Demand: 1. A high-definition (HD) capable TV. 2. A Service Electric HD or HD/DVR converter (not required for broadcast HD channels, ...
33. I have a home theater system. Can I record a program in Dolby DigitalTM 5.1 on my DVR?
    As long as the program is being broadcast in digital audio, the DVR will record the digital audio portion. A Dolby Digital indicator will appear on the Flip Bar for programs that are broadcast in Dolb...
34. Can I record Digital Music channels?
    ... Music channels. However, the playback controls (Pause, FF and REW) are not functional for recorded digital music.
35. What happens to my DVR recordings if my digital cable box temporarily loses power?
    All recordings that were saved prior to the power loss are preserved, as well as, any future recording schedules. You miss only the recordings scheduled to be recorded while the power was out.
36. How do I access Service Electric On Demand?
    If you have a digital converter, simply go to Channel 1 or select On Demand from the Interactive Program Guide.
37. Does it cost anything to go into Service Electric On Demand?
    It does not cost anything to go into On Demand, unless you choose a movie/event, etc that has a cost associated with it. Service Electric On Demand includes thousands of movies and shows – ma...
38. Can I get On Demand from a Satellite provider?
    No. Service Electric On Demand service is only available with Service Electric Digital Cable. This technology offers true On Demand capability with selections that include movies, music, sports, an...
39. Can I activate my digital converter on the website?
    The site has been designed for the DTAs only. For any additional equipment, please contact your local office. Birdsboro: 610.582.5317 OR 800.344.0347 Hazleton: 570.454.3841 Sunbury: 570.286.5951...
40. How do I program the DTA remote control (manually entering the code)?
    The UEI Delta remote control is pre-oprogrammed at the factory to operate the Digital Adapter. The UEI Delta Remote also contains a universal TV libtrary to allow you to control the Power and Volume o...