What is the NFL RedZone channel?
NFL RedZone is a new channel by the NFL Network. Every Sunday after... guess work out of trying to keep up with all the games. The channe...en a team gets inside the 20 yard line, NFL RedZone will take you t...
- What is a channel lineup?
A channel lineup is a list of all the channels and corresponding ch...
- How do I request a channel not currently carried on my channel line-up?
...decisions when we add or change a channel line-up. Please submit yo...
- Do I get Service Electric On Demand with my premium service subscription from HBO, Showtime, Starz, or Cinemax?
...fers you the convenience of watching your premium channel movies anytime you want at no additional c...missed the original premiere or you want to catch up on past episodes.
- How do I access Service Electric On Demand?
If you have a digital converter, simply go to Channel 1 or select On Demand from the Interactive Program Guide.
- What is Call Waiting and how do I use it?
...n you're already using the phone. You'll be alerted to the incoming call when you're already on the line. Call Waiting uses a special tone to let you know that someone else is calling. Just briefly pr...
- What is 3-Way Calling and how do I use it?
...one. Dial the third party. You can talk without including the first call. To bring the call back on line, briefly press and release the receiver button or the flash button. All three parties will be o...
- What is Repeat Call Dialing and how do I use it?
... numbers outside the specified service area or on lines where Call Forward and some other call servi...sten for a special tone. If you have already hung up, just pick up the handset again and listen for ...
- What is Return Call (*69) and how do I use it?
... numbers outside the specified service area or on lines where Call Forward and some other call servi...sten for a special tone. If you have already hung up, just pick up the handset again and listen for ...
- Can I still use my answering machine with the Service Electric's Digital Phone service?
...ing count to 3 rings then our voicemail will pick up after 4 rings or leave your answering machine s... lets you select the number of times you want the line to ring. It’s your choice.
- Can I use both answering machine and voicemail?
...ing count to 3 rings then our voicemail will pick up after 4 rings or leave your answering machine s... lets you select the number of times you want the line to ring. It’s your choice.
- How do I change the ring count on my voicemail?
...ing count to 3 rings then our voicemail will pick up after 4 rings or leave your answering machine s... lets you select the number of times you want the line to ring. It’s your choice. If you'd l...
- What is involved when installing cable modem access? Does it use an existing cable hook up?
...r home, install a special splitter, and run a new line to the computer. The installer will then inst... connects to the Internet and that the service is up and running. Note: If the professional instal...
- I cannot get online and the Receive light is flashing on the front of my cable modem.
Check to make sure the cable line connected to the back of your cable
modem and at the wall outlet is at least hand-tight. Unscrew each end
of the cable line completely, screw each end back on caref...
- I cannot get online, and the SEND light is flashing on the front of my cable modem. What should I do?
... the back of the modem and at the wall outlet. To do this, completely unscrew each end of the cable line and then re-screw each end back on carefully, and hand-tighten to ensure a proper connection. I...
- Why is my TV screen blue?
Try turning the VCR/DVD player off. Make sure TV is tuned to channel 3. If you tune through your VCR-make sure the VCR is tuned to channel 3.
- Why can I only see up to channel 45?
Older television sets were made to accommodate a certain quantity of channels. Cable television now has hundreds of channels. If your television does not allow you to tune in to a higher channel numbe...
- Why does my Digital Converter say "One Moment Please?"
Make sure the cable line is
connected tightly on the back of your converter box and at the wall
outlet. Try unplugging the power cord on the back of the converter for
30 seconds and plug it back in...
- Why am I hearing no audio at all on any channel?
If you are using a digital converter, try pressing "Mute" on the digital converter remote to be sure it is not muted. Also check to make sure the volume on the converter box is not all the way down. I...
- I have a Digital Converter, why do I constantly see "pixels," "tiling" or "little squares" at the bottom of my screen?
Make sure the cable line is connected tightly on the back of your
converter box and at the wall outlet. If that does not solve the
problem, Please contact us.