http://www.secv.com/activekb en-us http://www.secv.com/activekb ActiveKB NX CorporateOffice@secv.com Fri, 20 Nov 2009 18:17:04 EST 20 http://www.secv.com/activekb/questions/241/ http://www.secv.com/activekb/questions/241/ This screen will appear when you tune to a channel that is currently not available. If the channel is not available after 15-30 minutes, call your local office. Birdsboro: (610) 582-5317 OR (800) ... Thu, 05 Nov 2009 20:32:17 GMT http://www.secv.com/activekb/questions/150/ http://www.secv.com/activekb/questions/150/ Yes. However, Service Electric's technical suppot is limited on the router itself. Service Electric will insure that your computer connection directly to the cable modem is working properly. Thu, 05 Nov 2009 20:31:12 GMT http://www.secv.com/activekb/questions/238/ http://www.secv.com/activekb/questions/238/ If this is happening, try one of the following things: 1. Make sure the batteries in the remote are working properly and don't need to be replaced. 2. Make sure remote is in cable mode. First pres ... Wed, 04 Nov 2009 22:09:33 GMT http://www.secv.com/activekb/questions/79/ http://www.secv.com/activekb/questions/79/ You need the following 3 components to get HDTV: 1. A high-definition capable television 2. Service Electric HD or HD/DVR converter 3. High-Definition Tier Mon, 26 Oct 2009 16:54:22 GMT http://www.secv.com/activekb/questions/251/ http://www.secv.com/activekb/questions/251/ To pay your bill online please visit our website www.secv.com and click on the link at the top of the page that says "My Account". This will direct you to you to our Online Account Management syst ... Thu, 01 Oct 2009 15:56:42 GMT http://www.secv.com/activekb/questions/250/ http://www.secv.com/activekb/questions/250/ NFL RedZone is a new channel by the NFL Network. Every Sunday afternoon during the season, NFL RedZone takes fans from game to game to see all the key moments, live as they happen on the field, in ... Tue, 15 Sep 2009 15:52:14 GMT http://www.secv.com/activekb/questions/118/ http://www.secv.com/activekb/questions/118/ The smtp server for your email is promail.ptd.net and is used for both the incoming and outgoing server. Thu, 10 Sep 2009 16:32:32 GMT http://www.secv.com/activekb/questions/120/ http://www.secv.com/activekb/questions/120/ For customers who access their voicemail using *82, please follow the steps below:1. Dial 610.841.0021 OR 570.495.4050.2. Press *, then enter your phone number, including area code, followed by ... Mon, 31 Aug 2009 18:10:23 GMT http://www.secv.com/activekb/questions/179/ http://www.secv.com/activekb/questions/179/ Please click on the below link for an instructional video about the i-Guide. If you need further assitance, please call your local Service Electric Cablevision office. For additional contact info ... Tue, 11 Aug 2009 19:04:12 GMT http://www.secv.com/activekb/questions/19/ http://www.secv.com/activekb/questions/19/ We continually add new channels available in HD. To view your current channel lineup go to Service Electric's homepage, www.secv.com, enter your zip code and/or select your location (Birdsboro, Ha ... Tue, 11 Aug 2009 18:58:08 GMT