What is a channel lineup?
A channel lineup is a list of all the channels and corresponding channel numbers provided by Service Electric. To view and/or print your channel lineup based on location please visit www.secv.com and type in your zip code. Once your directed to the specific homepage for your area click on "Chann ...
- How do I request a channel not currently carried on my channel line-up?
Channel requests help us make decisions when we add or change a channel line-up. Please submit your requests through our Satisfaction Survey. From our homepage, click on "Customer Service" then "Satisfaction Survey".
- Can cable customers pay for individual channels?
No. Unfortunately, the programmers do not allow us to sell their channels à la carte. They require us to package the channels together.
- Do you offer Online BillPay?
Yes. From our main homepage, click on the "My Account"
- Why must I be at home during cable installation?
If your home doesn't have cable access, our technicians need to install and activate cable outlets inside the house. If you live in a house already equipped with cable access, our technicians like to check for any damage to the cable wiring inside and outside your home. Our installers also activ ...
- Why are there blackouts in sports packages?
Teams are blacked out due to the leagues restrictions on protecting the rights of the regional sports networks. A game will not be shown on a sports package when that game is already being carried by a regional sports network.
- What determines what new channels are added to lineups?
Customer interest, cost of adding the channel (equipment needed, price for channel, etc) and whether or not we are contractually obligated to add it.
