Can I still use my answering machine with the Service Electric's Digital Phone service?
Service Electric's Digital Phone service comes with voicemail or call answering. A call is answered by call answering when you do not answer your phone after 4 rings or when you are already on the phone and ignore a call waiting. The caller will get your voicemail. The default ring count is 4 w ...
- Can I use both answering machine and voicemail?
Service Electric's Digital Phone service comes with voicemail or call answering. A call is answered by call answering when you do not answer your phone after 4 rings or when you are already on the phone and ignore a call waiting. The caller will get your voicemail. The default ring count is 4 w ...
- How do I change the ring count on my voicemail?
In order to change the ring count on your voicemail you must call your local Service Electric Cablevision office. The default ring count is 4 which can be changed if you prefer to use an answering machine with voicemail. If you prefer to use an answering machine with our voicemail service we sug ...
- Why should I switch from my current provider to Service Electric Digital Phone?
Below are a few of the many reasons you should switch to Service Electric's Digital Phone service: *Unlimited Local & Long Distance Calling: United States, Canada, Mexico, and Puerto Rico Benefits: Keep Your Existing Number No Equipment Fees Compatible with Most Touch-Tone Phones Easily Bundled ...
- How can I check my voicemail if I am not at home?
For customers who access their voicemail using *82, please follow the steps below: 1. Dial 610.841.0021 OR 570.495.4050. 2. Press *, then enter your phone number, including area code, followed by #. 3. Enter your password, followed by #. For customers who access their voicemail using *84, ple ...
- How much is Service Electric Digital Cable, High-Speed Internet, and Digital Phone service?
In order to receive the most up-to-date rates please visit our website at www.secv.com and click on "Packages" to pick the bundle that best suits your needs. Prices may vary depending the level of service(s).
- How is Service Electric Digital Phone service different from Vonage?
Service Electric's Digital Phone service differs from Vonage in the following areas: 1. Vonage requires customers to pay for a high-speed internet connection 2. Vonage does not do professional installations or service calls. 3. Vonage uses the unmanaged public internet which can lead to poor cal ...
- How does Service Electric Digital Phone differ from traditional phone services?
SECV's Digital Phone offers the convenience of unlimited local and long distance calling, over 10 calling features: Voicemail, 3-Way Calling, Call Waiting, Call Forwarding, Caller ID, Repeat Call, Return Call, and more for one low monthly price. Long distance charges do NOT apply to the U.S., Ca ...
- Do Service Electric Digital Phone customers receive unlimited local and long distance calling for one low monthly price?
Yes. When subscribing to Service Electric Digital Phone, unlimited local and long distance calling within the U.S., Canada, Puerto Rico, and Mexico is included. Discounts on phone service are given when subscribing to multiple products. Pick the bundled package that's right for you.
- Does Service Electric provide a Digital Phone User Guide?
Yes. On Service Electric's homepage, www.secv.com, enter your zip code and/or select your location (Birdsboro, Hazleton, or Sunbury). You'll be redirected to the specific location's homepage. Click on the Customer Service tab and then click "Phone". On this page there is an icon you can click th ...
- What is Return Call (*69) and how do I use it?
This feature allows user to hear an announcement of the last telephone number that called and lets the user call back that number, whether the call was answered or not. This service does not work on 800 numbers, 900 numbers, numbers outside the specified service area or on lines where Call Forwa ...
- What is Caller ID w/ Name and how do I use it?
Caller ID w/ Name allows you to view the telephone number and the name of the person listed as the holder of that telephone number on an incoming call before the call is answered. The Caller ID w/ Name feature works automatically, however it requires customer provided equipment. The customer mus ...
- What is Call Waiting and how do I use it?
Call Waiting lets you know when someone is trying to reach you when you're already using the phone. You'll be alerted to the incoming call when you're already on the line. Call Waiting uses a special tone to let you know that someone else is calling. Just briefly press (don't hold down) the tele ...
- Do Digital Phone customers receive a single bill for all of their services?
Yes. Service Electric makes it easy by putting all your services on one bill.
- What is Repeat Call Dialing and how do I use it?
Repeat Call Dialing automatically redials the last busy number you dialed. If the called number is busy, Repeat Call Dialing will keep dialing that number for 30 minutes and then "signals" you with a ring if/when the called number becomes available. This feature is different from the "Redial" bu ...
- What is Anonymous Call Rejection and how do I use it?
Anonymous Call Rejection allows you to refuse calls from those who have blocked their numbers. When you've turned this service "on" any callers who have blocked their number from your Caller ID display will hear an announcement that you do not accept anonymous calls - and they should remove Bloc ...
- What is 3-Way Calling and how do I use it?
3-Way Calling adds a third person to your conversation. Briefly press and release (do not hold down) the receiver button or press the flash button to put your first call on hold. You will hear "chirp-beeps" and the dial tone. Dial the third party. You can talk without including the first call. T ...
- Does Digital Phone service go across the public Internet?
No. Calls made with Service Electric's Digital Phone travel on our private, managed network, and not over the public Internet.
- Does Service Electric Digital Phone have E911 service?
Yes. Service Electric Digital Phone uses E911 (Enhanced 911), which gives emergency personnel your telephone number and location. So, if you are unable to communicate or the call is disconnected, the operator will still be able to send help. If you move your Service Electric Digital Phone Servic ...
- When switching to Service Electric Digital Phone, can I keep my existing phone number?
Yes. When subscribing to Service Electric Digital Phone, you have the option to keep your existing number or get a completely new one.
