How can I pay my bill online?
To pay your bill online please visit our website www.secv.com and click on the link at the top of the page that says "My Account". This will direct you to you to our Online Account Management system. If you are a new user, you can register by entering your Account # found on your paper invoice. ...
- Why does my payment through my bank's online bill pay take so long to be credited to my account?
Most likely the problem is that the address registered through the bank is our lock-box address in Baltimore, not our local system office. The lock-box won't process payments without a coupon, so they forward the check back to our local office. This could take up to 2 weeks for payment to proce ...
- What address should I use when setting up online bill pay through my bank?
Make sure to use your local system office, NOT the address on your bill.
- What is the Franchise Fee?
The Cable Act allows local governments to collect “franchise fees” on the sale of “cable services." Service Electric collects the franchise fees and gives them to the local government. If you have questions with respect to the fee, please contact your local government.
- What is the FCC fee?
The FCC fee is charged by the Federal Communications Commission to regulate the cable industry. This fee is paid directly to the Federal Communications Commission (FCC).
- How can I pay my bill?
Please select your system for specific payment options: Birdsboro Sunbury Hazleton
- Can I set up a recurring credit or debit card payment?
Yes, by calling the office or registering on our website under the "My Account" section on our homepage.
- Why don't I see the changes I made to my account on my bill?
Depending on your billing cycle, changes to your account may not show until the following month.
- What forms of credit cards does SECV support?
Visa Master Card Discover American Express
- I am a new customer. Why am I being charged for more than 1 month of service on my 1st bill?
Unlike a utility where your monthly charge is based on usage and thus calculated at the end of your billing period, Service Electric charges a standard monthly rate for your service which is due at the beginning of your billing cycle. The statement is then prorated to include the last month and ...
- If I lost my bill, can I view it online?
Yes, go to "My Account" from our homepage www.secv.com
