What is Caller ID w/ Name and how do I use it?


    Caller ID w/ Name allows the subscriber to view the telephone number and the name of the person listed as the holder of that telephone number on an incoming call before the call is answered. The Caller ID w/ Name feature works automatically, however it requires customer provided equipment. The customer must select and purchase a display box or feature compatible telephone (Caller ID w/Name display is standard on most new telephones). These products are sold at most retail stores. Display boxes/telephones may display a message of: No Data Sent, Unavailable or an out-of-area from calls outside of especially equipped areas, calls made through an operator and/or calls from lines not accepting incoming calls. Blocked callers will display blocked or private unless customer has activated call rejection.


What is Call Waiting and how do I use it?


    Call Waiting lets you know when someone is trying to reach you when you are already using the phone. You will be alerted to the incoming call when you are already on the line. Call Waiting uses a special tone to let you know that someone else is calling. Just briefly press (do not hold down) the telephone receiver button or flash button and you can answer your second caller. To return to your first caller, just press the receiver button or flash button again. You can switch between callers as often as you like. Each conversation is private and can not be heard by the other caller. You do not have to answer the incoming call.


What is Three-Way Calling and how do I use it?


    Three-Way Calling adds a third person to your conversation. Briefly press and release (do not hold down) the receiver button to put your first call on hold. You will hear "chirp-beeps" and the dial tone. Dial the third party. You can talk without including the first call. To bring the call back on line, briefly press and release the receiver button. All three parties will be on the line.


What is Anonymous Call Rejection and how do I use it?


    Anonymous Call Rejection allows you to refuse calls from those who have blocked their numbers. When you've turned this service "on" any callers who have blocked their number from your Caller ID display will hear an announcement that you do not accept anonymous calls - and they should remove Blocking and call back. All other calls will ring through as usual. You will not be notified when or how many calls have been rejected.


What is Repeat Call Dialing and how do I use it?


    Repeat Call Dialing automatically redials the last busy number you dialed. If the called number is busy, Repeat Call Dialing will keep dialing that number for 30 minutes and then "signals" you with a ring if/when the called number becomes available. This feature is different from the "Redial" button function built into some telephones, which allows you to redial the last number called. This service does not work on 800 numbers, 900 numbers, numbers outside the specified service area or on lines where Call Forward and some other call services have been activated. You may still place and receive calls while waiting for a busy line to become free.


What is Return Call (*69) and how do I use it?


    This feature allows user to hear an announcement of the last telephone number that called and lets user call back that number, whether the call was answered or not. This service does not work on 800 numbers, 900 numbers, numbers outside the specified service area or on lines where Call Forward and some other call services have been activated. You may still place and receive calls while waiting for a busy line to become free.